OIL CHANGES & MAINTENANCE
Make routine service easier to book and follow up
Built For Automotive
Service Businesses
Turn More Calls Into Booked Jobs
From oil changes and tire service to brakes, diagnostics and general repairs, your shop is busy keeping customers moving. Phones ring. Customers walk in. Technicians are working. Service advisors are helping customers.
And sometimes, a call gets missed. A lead doesn't get followed up. An estimate sits unanswered. Loop helps automotive businesses answer, respond, follow up and book — so more customers make it from conversation to appointment.
YOUR SHOP IS BUSY. YOUR LEADS DON'T WAIT.
When Your Team Is Busy, Who Looks After The Next Customer?
Your technicians need to work. Your service advisors need to help the customers already standing in front of them. But the phone keeps ringing. And every missed call, unanswered estimate or delayed response can become a lost job
Missed Calls
A customer calls while your team is busy. The opportunity shouldn't end there.
Unanswered Estimate
An estimate gets sent, but nobody follows up. The customer may move on
Delayed Responses
A customer needs service, but getting a response takes too long. They may book somewhere else
FROM FIRST CALL TO COMPLETED SERVICE
Keep The
Customer Moving
The goal isn't to replace your service advisors. It's to make sure the customer doesn't get stuck waiting between each step
01
CALL
Customer reaches out
02
ANSWER
AI Voice responds immediately
03
IDENTIFY
Understand what service is needed
04
BOOK
Find the right appointment
05
SERVICE
Your team handles the vehicle
06
NOTIFY
Keep the customer updated
07
FOLLOW UP
Stay connected after the visit
Turn Everyday Customer Conversations
Into Revenue Opportunities
Before The Appointment
Capture & Book
Answer calls, respond to enquiries, qualify service needs and book appointments.
During The Service
Keep Customers Informed
Send updates, reminders and pickup notifications without tying up your service team
After The Service
Bring Customers Back
Follow up after service and reconnect when maintenance or another service may be due
AUTOMATION BUILT AROUND YOUR SHOP
Less Time Answering Repetitive Calls. More Time Servicing Customers
Loop handles the repetitive conversations that keep your team tied to the phone — while keeping customers informed and moving toward the next step
AI VOICE ASSISTANT
Answer incoming calls, understand what the customer needs and help move them toward the right next step
APPOINTMENT BOOKING
Let customers book service appointments without waiting for a callback
MISSED CALL RECOVERY
Missed a call? Loop follows up by text so the customer can continue the conversation.
SERVICE ENQUIRY RESPONSE
Handle common questions around services, availability and next steps
ESTIMATE FOLLOW-UP
Keep estimates from sitting unanswered with timely follow-up.
APPOINTMENT REMINDERS
Keep customers informed before their scheduled service
SERVICE UPDATES
Keep customers updated while their vehicle is being serviced
PICKUP COMMUNICATION
Let customers know when their vehicle is ready.
CUSTOMER FOLLOW-UP
Stay connected after service and create opportunities for repeat visits
MISSED CALL RECOVERY
Missed A Call? Don't Lose The Customer
Your team can't answer every call when the shop is busy. Loop makes sure a missed call doesn't become a lost customer
MISSED CALL
INSTANT TEXT
CUSTOMER RESPONDS
SERVICE NEED IDENTIFIED
APPOINTMENT
BUILT FOR EVERYDAY AUTOMOTIVE SERVICE
From Routine Maintenance To Repairs.
Whether a customer needs routine maintenance or a more involved repair, Loop helps your team respond and move the conversation toward the right next step
TIRES & SEASONAL SERVICE
Keep customers moving when seasonal demand spikes
BRAKES & SAFETY
Capture repair enquiries and move customers toward an appointment
DIAGNOSTICS
Help customers get answers and the next step without endless phone tag
GENERAL REPAIRS
Capture the enquiry, identify the service need and get the customer booked
FLEET SERVICE
Make routine service easier to book and follow up
THE DIFFERENCE LOOP MAKES
Your Team Gets More Time. Your
Customers Get Faster Responses
BEFORE LOOP
Missed calls
Repetitive phone calls
Manual appointment booking
Unanswered estimates
Manual reminders
Customers waiting for updates
Old customers forgotten
WITH LOOP
Immediate response
AI Voice Assistant
Automated booking
Automated follow-up
Automated reminders
Automated communication
Customer reactivation
WHAT YOU'RE BUILDING
More Answered Calls. More Booked Jobs.
Less Administrative Work
WHY AUTOMOTIVE BUSINESSES CHOOSE LOOP
Built For The Way Your Shop Actually Works
01
BUILT FOR BUSY SHOPS
Your team stays focused on customers and vehicles while Loop handles repetitive communication
02
FASTER RESPONSE
Customers get an immediate response instead of waiting for someone to become available
03
CONSISTENT FOLLOW-UP
Calls, estimates and enquiries don't depend on someone remembering to follow up
04
BUILT FOR REPEAT BUSINESS
Stay connected after the service and bring customers back when they're ready for their next visit
Turn More Calls Into Booked Jobs.
- → You take care of the vehicles.Loop helps take care of the conversations.From the first call to the booked appointment, service update and follow-up, Loop keeps your customer journey moving — even when your team is busy